AI & automation, built for the way you run.
820labs designs and ships the AI and automation that runs in your business, with enterprise rigor and startup speed. One senior partner, every system measured.
Does this sound familiar?
If any of that lands, you’re exactly who we built 820labs for.
What we build
Four kinds of work we do. Every engagement leaves you with running software, clear documentation, and a team that knows how to keep it running.
A prioritized roadmap you can actually act on. We map your operations, identify the highest-leverage automation targets, and lay out a plan with timelines and the numbers we expect to move.
Production systems that handle real work: lead intake, document processing, research, follow-up, data movement, knowledge retrieval. Built to integrate with the tools you already use.
Dashboards, alerts, and reports that surface what’s working and what isn’t, so the gut-check becomes a number you can act on in the next meeting.
Your team owns the result. Readable code, plain-language documentation, and operator-level SOPs, so you can keep compounding without us the day we’re done.
How it works
No surprises, no slide-deck theater. Here is what you’ll experience from the first conversation forward.
You tell us what’s slowing the operation down. We listen, ask the questions that matter, and tell you straight up whether we can help, or who can.
A written plan: priorities, architecture, timeline, and the numbers we’ll move. Low-risk on purpose. You walk away with something useful even if we never work together again.
Small, demoable progress every week. You see working software, not status reports. We talk to you, not through an account manager.
Every system is instrumented from day one, not bolted on at the end. You see what moved, by how much, and why, on dashboards your team owns.
Running system. Clear documentation. Operator SOPs. If you want ongoing support, a retainer is an option. If you want to take it from here, you can.
Why teams choose 820labs
Here’s what working with 820labs actually gets you.
No account manager handoff. The person doing the work is the person you talk to, from the first call through delivery.
Every engagement names the numbers it will move, and instruments them before close. You will know whether it worked.
Readable code, clean documentation, no vendor lock-in. You could end the relationship tomorrow and keep running.
We do AI and automation. That’s it. No branding pivots, no staffing arm. Narrow focus is how we move fast inside it.
About 820labs
820labs draws on twenty-five years of experience inside large-scale enterprise technology organizations: leading cloud infrastructure, navigating high-stakes migrations, and shipping the kind of systems that real customers and real revenue depend on every day.
Most consulting in this category is either heavy and slow or fast and disposable. 820labs picks neither. We bring the artifacts a serious engineering team would expect: specs, decision records, instrumentation, measured outcomes. And ship them in weeks, not quarters. What we deliver, you operate without us.
Common questions
We’re best suited to growth-stage companies, roughly $2M–$50M in revenue, with a real operational pain to solve. We’ve worked with smaller and larger, but that’s the sweet spot. If you’re not sure whether you’re a fit, the discovery call is the right place to find out.
Most relationships start with a fixed-fee scoping engagement (typically 1–2 weeks). Build work is project-based or monthly retainer, depending on shape. We share specific numbers on the discovery call once we understand what you’re trying to do.
Yes, remote-first. Based in Detroit (Eastern Time), serving clients across the US. Most work is async with a weekly sync. We travel on-site for kickoff and major milestones when it makes sense.
A discovery call usually happens within a few business days. Scoping engagements typically kick off within two weeks of the initial call, depending on current capacity.
No. It’s common. We deliver running systems with operator-level documentation and SOPs. If a non-technical owner can run your business, a non-technical owner can run what we ship.
Yes, and it’s often the best shape. We pair with an internal owner, transfer knowledge as we go, and leave your team stronger than we found it.
Yes. Mutual NDAs are standard before any sensitive detail is exchanged. We sign yours or send ours, whichever moves faster.
That’s what the discovery call is for. Most owner-operators arrive with a problem, not a spec. Clarifying the shape of the work is part of the value.
Let’s talk
Tell us what’s slowing your operation down. If we can help, we’ll say so. If we can’t, we’ll point you at someone who can.
contact@820labs.comReplies within two business days, from the person you’ll actually be working with.